Privacy Policy

1. Collection and Use of Information

Khelzop Technology collects various types of Personal Information, including:

• Registration Information: Such as your name, phone number, and email address, which you provide when registering for an account.
• Payment Information: Bank details, UPI handles, and other financial information when you engage in in-app purchases or transactions.
• Usage Data: Information about your use of the Platform, such as device information, IP address, and game interaction data, particularly with games like Prime Ludo and Hand Cricket.
• Customer Support Information: Information you provide during interactions with our support team.

This information is collected to enhance your experience on the Platform, process transactions, and ensure compliance with legal obligations.

2. Sensitive Personal Data or Information

In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we collect sensitive personal data only with your explicit consent. This may include passwords, financial information, health data, and biometric information. This information is used only for the purpose for which it was collected and is stored with the highest level of security.

3. Sharing and Disclosure of Information

We may share your Personal Information with:

• Third-Party Service Providers: To facilitate the smooth operation of the Platform, such as payment processing, customer support, and data analytics services.
• Legal Compliance: To comply with legal obligations, protect our rights, or enforce our terms and conditions.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.

4. Your Rights

You have the right to access, modify, or delete your Personal Information at any time. You can also withdraw consent for the collection and processing of your sensitive personal data, although this may limit your ability to use certain features of the Platform, including popular games like Prime Ludo and Hand Cricket.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, the data will be deleted when no longer needed.

6. Security

Khelzop Technology takes the security of your Personal Information seriously and employs industry-standard practices to keep it secure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on the Platform, and your continued use of the Platform after such changes will be deemed acceptance of the new terms.

8. Grievance Redressal

In case of any queries regarding our data processing activities or to exercise your rights with respect to your Personal Information, please contact the Grievance Officer, Mr. Hanveer, at grievances@khelzop.com or the Nodal Officer, Mr. Ramsa, at nodal@khelzop.com for revoking your consent and requesting deletion of your Personal Information held with us. We will respond to your request as soon as possible, and in any event, within 30 days or in accordance with the timeframe permitted under applicable law, and delete your Personal Information, except such information required by law to be retained. If any court or other competent authority finds any of this Privacy Policy to be invalid or unenforceable, the other terms of this Privacy Policy will not be affected. This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of India. Any dispute arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts located in the city of Jodhpur, Rajasthan, India. You consent to the jurisdiction and venue in such courts and waive any objection as to an inconvenient forum. We reserve the right to revise or amend this Privacy Policy from time to time.