At Khelzop, we are committed to ensuring a fair gaming experience for every player. We highly value transparency, fairness, and integrity, which is reflected in our Fairplay Policy and all aspects of our online gaming services.
We retain the authority to implement appropriate measures, as determined by us, to uphold this Policy across all games on the Platform. Therefore, we strongly advise Users to carefully review this Policy before participating in any game on the Platform.
Our games ensure equal opportunities for all users. Game rules and regulations apply equally to every player. We take every measure possible to prevent hacking or cheating on our platform. Deadlines are set for joining each tournament to ensure that every user has an equal opportunity to participate.
All rules, odds, and game mechanics are made accessible to all users, ensuring transparency in the gaming process.
It is important for our users to know in advance what potential winnings they could earn if they win when they sign up for a game. To ensure a seamless experience, we have taken the following steps:
We strive to ensure that only genuine users participate in Khelzop games. No bots are allowed on the Platform (as defined in the Terms and Conditions). To facilitate this, we have implemented appropriate policies and protocols to check for any violations of this Policy. Before withdrawing any winnings, users may be required to verify their identity and account—e.g., providing copies of PAN cards and bank account details. These details and documents are collected and verified as prescribed by respective laws or regulatory authorities, either directly by us or via a third-party service provider.
Khelzop employees are not allowed to participate in contests hosted on the application for users.
To ensure accessibility for our users, Khelzop has established processes where users can reach out and raise issues through our Helpdesk section. Resolutions to issues raised are provided promptly and can be easily tracked by the users.
Khelzop deploys industry-leading data security protocols and measures to protect personal user information like PAN card details and bank account details. Any personal information shared with us is only used for user verification and is not disclosed to any outside parties except in special cases where it is necessary for verification purposes, or if required to be disclosed under legal compulsion, or by law enforcement, regulatory, or judicial authorities as outlined in our Privacy Policy.
Users below 18 years of age, those of unsound mind, and those incapable of entering into contracts are not permitted to access or use the games provided on the Khelzop Platform. We do not allow users from certain restricted States to play our games as per the prevailing law in those states. Users are responsible for ensuring compliance with applicable laws in their states, and Khelzop is not liable for any breach of such laws by the User. We also do not permit users to participate in more than one tournament simultaneously. More information on our Responsible Gaming policies can be found in the Responsible Gaming section.
Khelzop is a skill-based platform that helps gamers improve their strategic skills, decision-making, and time management. Our games comply with all applicable laws and regulations.
Khelzop is committed to promoting fair play on the platform. We may track gameplay to enforce our terms and policies, and appropriate action may be taken against any player(s) involved in policy abuse or collusion. By agreeing to the Terms and Conditions of this Platform, you agree not to engage in any unfair practices that might give you or any other player an undue advantage.
Khelzop has automated detection systems to identify fraudulent behavior in games.
Any player found using duplicate accounts or using another person’s account for unfair activities, such as adding or withdrawing money from/to a suspected fraudulent account, may face legal consequences, including but not limited to, withholding of any withdrawals or use of the player’s balance, and locking of the user’s account.
A Fair Play violation includes any activity that contravenes the terms set forth in this Policy. Such activities include:
We reserve the right to take any necessary action against users who engage in unfair practices. Actions may include, but are not limited to, penalties, temporary account suspension, withdrawal blocking, investigations, permanent account deactivation, forfeiture of winnings/deposits, imposition of violation fees, and freezing of funds of colluding users. If you suspect any player of collusion or unfair practices, please contact us at care@khelzop.com.
Please note that we may terminate or suspend your account and all associated accounts, implement fraud prevention measures such as access restrictions, transaction velocity restrictions, etc., without prior notice to prevent unauthorized use of our accounts. You must cooperate with us in any investigation and use any fraud prevention measures we prescribe, and you agree that we will not be liable to you or any third party for any block, suspension, cancellation, or termination of your account due to such measures.